• Los Angeles

    Holly Brown
    HR Manager of Staff Recruitment
    11355 West Olympic Boulevard
    Los Angeles, CA 90064
    General: 310.312.4000
    Fax: 310.996.6975

    Department: Accounting
    Position Title: Credit Analyst
    Office Location: Los Angeles
    Description: Manatt currently has a great opportunity for a Credit Analyst for our Los Angeles Office. The credit analyst is responsible for evaluating the credit worthiness of clients and establishing policies and procedures over credit risk assessments. The credit analyst will maintain ongoing evaluations of client credit risk throughout engagements. The credit analyst will also manage a portfolio of client receivables and assist with collection efforts.

    Essential Job Functions:

    • Conducts research, analyzes credit data, financial statements and other data to provide recommendations on the credit worthiness of all clients within assignment.
    • Evaluates and documents credit risk and acts as advisor during Conflicts-Intake process to conclude on the credit worthiness of new clients.
    • Works collaboratively with others responsible for engagements to control extension of credit to clients within established guidelines.
    • Provides ongoing maintenance and evaluation of credit risk of clients throughout the terms of engagement.
    • Maintains and monitors outstanding receivables and collections on clients within assignment.
    • Takes appropriate action on overdue accounts, working with Collections Supervisor, billing attorneys and others.
    • Establishes policies and procedures over credit risk evaluations.
    • Provides research and analysis on other projects as requested.
    • General: At all times, demonstrates cooperative behavior with supervisors and coworkers. Other duties as assigned, dependent on organizational needs and employee skills.


    • Experience: 2-4 years related experience, in a financial services environment.
    • Education: Bachelor's degree required (preferably in finance or related field).
    • Communication Skills: Superior interpersonal, written, and verbal communication skills. Excellent customer service skills to external and internal constituents. Excellent listening skills and follow through.
    • Technology Skills: Strong computer literacy and mastery of Microsoft Office software. Working knowledge of Aderant software preferred, with a willingness and ability to learn appropriate database, spreadsheet and other computer programs.
    • Project Management Skills: Excellent organizational skills and attention to detail. Ability to lead and manage projects, prioritize work effectively and adjust to multiple demands.
    • Team Work & General Skills: Highly motivated, with the ability to work independently, take initiative, participate as an effective and engaged team member and follow tasks through to completion.

    EEO/AA Employer/Veterans/Disabled

    Department: Talent Management
    Position Title: Administrative Assistant - Training & Professional Development
    Office Location: Los Angeles
    Description: We currently have an exciting opportunity for an Administrative Assistant in our Professional Development and Applications Training Departments. This dual role will report to both the Professional Development Manager and the Application Training Manager and will be located in our Los Angeles office.

    Responsibilities for Organizational and Professional Development include:

    • Support and assist in the Performance Review process for professionals
    • Assist with scheduling and production of orientation and integration materials for professionals
    • Determine MCLE accreditation and attorney compliance
    • Coordinate the delivery MCLE programs
    • Administrate the MCLE process
    • Assist with sourcing vendors to provide MCLE programs
    • Assist with other administrative duties and Talent Management projects as assigned

    Responsibilities for Applications Training include:

    • Maintain applications training calendar (UniversitySite), events and attendance
    • Track and process expenses
    • Update and maintain Intranet pages
    • Assist with scheduling meetings and keeping meeting notes
    • Assist in redesign and update of applications training materials
    • Maintain department mailboxes and help ensure timely response
    • Maintain applications training materials for all offices
    • Schedule new hire training for trainers

    Qualifications and Skills:

    • Minimum of 1-2 years experience in a law firm or professional services firm environment
    • Bachelors Degree required
    • Excellent organizational and communication skills, written and verbal
    • Detail-oriented work style
    • Strong initiative and motivation
    • Ability to work independently and as part of a team
    • Proficient use of computer programs including Microsoft Office, Outlook
    • iManage, DeskSite, viCLE, viLMS, Captivate, and UniversitySite experience a plus

    EEO/AA Employer/Veterans/Disabled

    Department: Accounting
    Position Title: Jr. Database Administrator
    Office Location: Los Angeles
    Description: We currently have an opportunity for a Jr. Database Administrator. This individual will work as part of the Accounting team and will report to our Financial Database Administrator. In addition to being responsible for some database administration, this position will work closely with our billing department and financial analysts to enter, maintain and provide data required to facilitate billing, financial planning and decision-making. Also, this individual will be responsible for providing month end and ad hoc reports. This is an entry level position that will be a very learning intensive role, with a "learn as you go mentality."

    Essential Job Functions:

    • Data entry and maintenance to support core functions.
    • Data access and reporting techniques in a relational database environment using one or more of the following: SQL, Cognos, Access and Excel
    • Data imports/exports
    • Developing and maintaining operational documentation and procedures
    • Second level user support


    • Entry level SQL skills preferred
    • Exceptional interpersonal skills with proven ability to work effectively with end users, peers and managers
    • Proficient in Microsoft Office Suite
    • Excellent written and verbal communication skills
    • Self-motivated and able to work successfully with minimal supervision

    EEO/AA Employer/Veterans/Disabled

    Department: Information Technology
    Position Title: Manager of Information Technology Operations
    Office Location: Los Angeles
    Description: We currently have an opportunity for a Manager of Information Technology Operations for our Technology Department. This position will be based in our Los Angeles office and will be responsible for managing a department and staff of IT technical professionals who support technical and business requirements across the Firm.

    Essential Job Functions and Duties:

    • The Manager of Information Technology Operations manages the group which provides administration for information technology systems (including PC and LAN equipment).
    • Responsible for managing the purchase of all IT related equipment. Coordinates escalated on-site support of hardware, software and network connectivity issues as needed.
    • Manages local administration and operations functions as appropriate in accordance with standards, policies and procedures.
    • Will be the direct interface to the Firm’s 3rd party provided patching services.
    • Provide strategic and tactical direction for the Operations Group teams to ensure the successful delivery of their responsibilities and goals.
    • Responsible for managing the Firm’s inventory maintenance and software licensing.
    • Coordinates security compliance in accordance with the Firm’s standards, policies and procedures.
    • Manages the maintenance of systems documentation such as operations manuals.
    • Serves as the IT point of contact and accountable for the IT portion of office relocation moves, office expansions, etc.
    • Responsible for local IT vendor, contract and outsourcing management.
    • Responsible for monitoring data backups in offices to ensure that they are completed on a regular basis.
    • Manages all technology alerts and escalation processes. Responsible for developing and managing Technology department budget.
    • Is responsible for all Information Technology facility coordination and support (e.g. server rooms, IDF closets, HVAC, electrical, cabling)
    • Manages IT hardware inventory lifecycle.
    • Participate in Information Technology Department committees and meetings as specified by the Director of Information Technology.
    • Other duties as assigned.


    • Bachelor’s degree and 5+ years related experience in an IT Operations role.
    • Professional certifications as appropriate.
    • Knowledge of current trends in the specific field.
    • Demonstrated experience with standard software applications, including MS Office and Windows.
    • Must have experience with Microsoft Windows operating systems, including Windows 7 Desktop, Windows Server 2008R2 and Windows Server 2012.
    • May require database management skills with ability to produce reports. Ability to use advanced computer functions Ability to manipulate, analyze and interpret data.
    • Experience managing multiple, simultaneous projects to successful conclusion.
    • Experience in managing IT budgets and capital planning.
    • Should have strong knowledge and experience with network and server management tools including Splunk, Microsoft SCCM & SCOM, Kaseya, Microsoft Project, Microsoft Visio and DRA.
    • Should have experience working with non- Information Technology Departments to identify and implement technology for those departments.
    • Knowledge and experience with security in a Cisco networking environment.

    Complexity/Problem Solving

    • Must be able to analyze situations, evaluate alternatives, and implement solutions within standards (where applicable).
    • Must have the ability to interpret guidelines and analyze factual information to adapt or modify processes in response to changing circumstances.
    • May act as a resource to others to solve problems.
    • Must work well under pressure, meeting multiple and at times conflicting deadlines.


    • Must be able to work and communicate with a wide range of people, including peers, vendors and staff members.
    • Capable of managing vendor relationships to ensure they are meeting established expectations.
    • Ability to effectively and professionally engage in communication with executive management.
    • Should consistently demonstrate a professional, positive, and approachable attitude/demeanor and discretion. Must be able to demonstrate sensitivity in handling confidential information.
    • Must have excellent verbal and written communication skills and be able to formulate and clearly communicate ideas to others.

    EEO/AA Employer/Veterans/Disabled

    Department: Business Development & Marketing
    Position Title: Marketing Technology Specialist
    Office Location: Los Angeles
    Description: Manatt, Phelps & Phillips, LLP, seeks a Marketing Technology Specialist based in the Los Angeles office to assist in managing all marketing-related technologies in support of the firm’s marketing, business development, and communications strategies. The technologies include contact management, email marketing, website updates and maintenance, and social media initiatives.

    The Specialist will be a key member of the firm’s Business Development and Marketing team and will supervise a CRM/Web Assistant. This person will work closely with business development, marketing, communications, secretaries, and technology teams to collaboratively develop tools to support the firm’s business goals.

    This challenging position requires a skilled technical marketer with experience in building, customizing, deploying, and optimizing complex websites, email campaigns and interactive programs. The qualified applicant possesses well-rounded understanding of email and Internet marketing campaigns, as well as understanding of databases and list management. This position reports to the Branding Manager.

    Responsibilities include:  

    • Email Marketing:  
      • Manage email marketing pipeline, prioritization criteria, and projects focused on improving email planning and deployment processes.
      • Help develop email marketing strategies, including creating email templates, ensuring messaging is consistent with firm’s brand and marketing objectives; distributing emails and reporting on tracking data and overall effectiveness.
      • Work with business development managers to develop and measure key performance indicators, ensuring email campaigns are correctly launched, delivered on time, accurately tracked, and continually improved upon.
      • Lead the ongoing evolution of the company’s skills and infrastructure surrounding email marketing best practices; provide subject matter expertise on email marketing operations, best practices and regulation, including CAN-SPAM and online privacy.
      • Implement email campaigns with Eloqua: blueprint campaigns, test email deliverability, execute email campaigns
      • Measure and report on email campaign results and compare against baselines and benchmarks.
    • Website:  
      • Oversee all aspects of the firm’s website, including maintenance, updates, proofing and development of content. Work with vendors on upgrades and redesigns, stay abreast of industry trends and competitors’ sites to identify areas for improvement.
    • Contact management system:  
      • Managing data changes and updates, creating targeted invitation and mailing lists, developing lists of key contacts, providing support and training in the use of the CRM system, designing reports to track and analyze data.
      • Work with other members of the marketing department to improve search engine optimization and generate reports on website analytics and the effectiveness of other marketing technology initiatives.
      • Implement and maintain social and new media initiatives; analyze different social and new media platforms for use in firm’s marketing strategy; generate reports on the effectiveness of social media efforts.
    Qualifications include:
    • Successful candidates will have a bachelor’s degree in Computer Science, Marketing, Business, or Technical Communications with ideally at least five years of hands-on management experience of technology tools and staff.
    • Strong technical skills in website management, search engine optimization, analytics, social media, CRM systems, experience with e-marketing programs.
    • Applications and programming knowledge desired: Ektron or similar large-scale CMS tool, InterAction and Salesforce.com, SharePoint, advanced HTML, XML, Javascript, Flash, Wordpress, Dreamweaver, all MS Office products (at least intermediate level) and Eloqua (or equivalent email marketing tool).
    • Expert in email best practices, including contact strategies, design, A/B testing, delivery and deliverability issues, segmentation, and analytics/performance management.
    • Familiarity with spam/email blockers and deliverability testing and troubleshooting tools and SEO concepts and techniques, email campaign procedures, CAN-SPAM regulations, knowledge of or willingness to learn about state and local bar association rules regarding communications with clients and nonclients.
    • Strong understanding of B2B relationship management and communications, as well as marketing and business development strategies in a professional services environment.
    • Exceptional ability to gather and analyze large amounts of research information, and then synthesize into concise and meaningful actionable reports and recommendations.
    • Strong organizational skills and time management skills, with high attention to detail and ability to manage multiple priorities.
    • Work well and collaboratively with attorneys and staff at all levels, but able to move projects forward.
    EEO/AA Employer/Veterans/Disabled