• Los Angeles

    Holly Brown
    HR Manager of Staff Recruitment
    11355 West Olympic Boulevard
    Los Angeles, CA 90064
    General: 310.312.4000
    Fax: 310.996.6975

    Department: Information Technology
    Position Title: Manager of Information Technology Operations
    Office Location: Los Angeles
    Description: We currently have an opportunity for a Manager of Information Technology Operations for our Technology Department. This position will be based in our Los Angeles office and will be responsible for managing a department and staff of IT technical professionals who support technical and business requirements across the Firm.

    Essential Job Functions and Duties:

    • The Manager of Information Technology Operations manages the group which provides administration for information technology systems (including PC and LAN equipment).
    • Responsible for managing the purchase of all IT related equipment. Coordinates escalated on-site support of hardware, software and network connectivity issues as needed.
    • Manages local administration and operations functions as appropriate in accordance with standards, policies and procedures.
    • Will be the direct interface to the Firm’s 3rd party provided patching services.
    • Provide strategic and tactical direction for the Operations Group teams to ensure the successful delivery of their responsibilities and goals.
    • Responsible for managing the Firm’s inventory maintenance and software licensing.
    • Coordinates security compliance in accordance with the Firm’s standards, policies and procedures.
    • Manages the maintenance of systems documentation such as operations manuals.
    • Serves as the IT point of contact and accountable for the IT portion of office relocation moves, office expansions, etc.
    • Responsible for local IT vendor, contract and outsourcing management.
    • Responsible for monitoring data backups in offices to ensure that they are completed on a regular basis.
    • Manages all technology alerts and escalation processes. Responsible for developing and managing Technology department budget.
    • Is responsible for all Information Technology facility coordination and support (e.g. server rooms, IDF closets, HVAC, electrical, cabling)
    • Manages IT hardware inventory lifecycle.
    • Participate in Information Technology Department committees and meetings as specified by the Director of Information Technology.
    • Other duties as assigned.


    • Bachelor’s degree and 5+ years related experience in an IT Operations role.
    • Professional certifications as appropriate.
    • Knowledge of current trends in the specific field.
    • Demonstrated experience with standard software applications, including MS Office and Windows.
    • Must have experience with Microsoft Windows operating systems, including Windows 7 Desktop, Windows Server 2008R2 and Windows Server 2012.
    • May require database management skills with ability to produce reports. Ability to use advanced computer functions Ability to manipulate, analyze and interpret data.
    • Experience managing multiple, simultaneous projects to successful conclusion.
    • Experience in managing IT budgets and capital planning.
    • Should have strong knowledge and experience with network and server management tools including Splunk, Microsoft SCCM & SCOM, Kaseya, Microsoft Project, Microsoft Visio and DRA.
    • Should have experience working with non- Information Technology Departments to identify and implement technology for those departments.
    • Knowledge and experience with security in a Cisco networking environment.

    Complexity/Problem Solving

    • Must be able to analyze situations, evaluate alternatives, and implement solutions within standards (where applicable).
    • Must have the ability to interpret guidelines and analyze factual information to adapt or modify processes in response to changing circumstances.
    • May act as a resource to others to solve problems.
    • Must work well under pressure, meeting multiple and at times conflicting deadlines.


    • Must be able to work and communicate with a wide range of people, including peers, vendors and staff members.
    • Capable of managing vendor relationships to ensure they are meeting established expectations.
    • Ability to effectively and professionally engage in communication with executive management.
    • Should consistently demonstrate a professional, positive, and approachable attitude/demeanor and discretion. Must be able to demonstrate sensitivity in handling confidential information.
    • Must have excellent verbal and written communication skills and be able to formulate and clearly communicate ideas to others.

    EEO/AA Employer/Veterans/Disabled

    Department: Human Resources
    Position Title: Benefits Assistant
    Office Location: Los Angeles
    Description: Manatt currently has a great opportunity for a Benefits Assistant to join our Human Resources team. We are looking for a strong administrative professional that has a desire to learn Benefits Administration.


    • Data entry and processing for all new hire, terms, and day to day staff and attorney changes.
    • Performs customer service functions by answering employee requests and questions.
    • Conducts benefits enrollment sessions for new attorneys and executives.
    • Reconciles the benefits statements.
    • Preparation of monthly reports (compensation, surveys, spreadsheets).
    • Health Savings Account (HSA”) Administration and Compliance.
    • Administer benefits Health & Wellness Program.
    • COBRA leave administration.
    • Work with payroll to ensure accurate processing of compensation or data updates.
    • Manages special projects as assigned.

    Qualifications, Knowledge & Skills:

    • 4-5 years of strong administrative experience
    • Bachelor’s Degree required
    • Proficient in Microsoft Office, must have advanced Excel skills and be experienced with Mail Merges
    • Must be able to communicate effectively and develops strong working relationships with individuals at all levels of the organization including high level executives
    • Must understand the confidential /sensitive nature of Human Resources functions and information
    • Must have strong problem solving skills. Should be able to identify and resolve problems in a timely manner and gather and analyze information skillfully
    • Excellent organization skills required
    • Strong written and oral communication skills
    • Must be able to work independently or as part of a team
    • Must be comfortable interacting with all levels of the firm
    • Easily adapts to change
    • Ability to handle multiple projects with strong attention to detail and follow-through

    EEO/AA Employer/Veterans/Disabled

    Department: Information Technology
    Position Title: Network Administrator
    Office Location: Los Angeles
    Description: Manatt currently has a great opportunity for a Network Administrator. This position is part of a team responsible for supporting Network Administration tasks for the IT Department. These tasks involve user account and email box setups, changes to user accounts from title changes, name changes, to departures. Other tasks include capturing data for General Counsel and print server/queue installation and troubleshooting.


    • Assist with the day to day operational tasks involving Microsoft Active Directory and Microsoft Exchange, including creating new hire accounts, terminating accounts, creating and maintaining distribution lists and group memberships
    • Help with General Counsel Requests: Archiving mailbox items and folders, as well as shared drive and relevant documents found in the document management system
    • Proficient in installing and configuring printer queues and printers on print servers
    • Provide technical support and guidance for assigned systems
    • Assist with data archiving, documentation, and storage
    • Contribute and suggest changes to processes and procedures to improve Network Administration practices
    • Handle Network Administration projects
    • Other duties as assigned


    • Bachelor’s Degree in a related field is desired but not required
    • 2+ years network administration experience
    • Experience administering Active Directory in complex environments
    • Systems Analysis, process definition and implementation
    • Excellent oral and written communication skills
    • Must have the ability to multitask in a fast paced business and technology department
    • Must be extremely detail oriented and have excellent follow through and organizational skills
    • Proficient in Microsoft Office with intermediate Excel, Word and Outlook skills

    EEO/AA Employer/Veterans/Disabled

    Department: Information Technology
    Position Title: Technology Administrative Assistant
    Office Location: Los Angeles
    Description: Manatt currently has a great opportunity for an Administrative Assistant. This position will provide clerical and administrative support to our Technology Department.

    • Maintain contracts and maintenance agreements for the department
    • Create reports and documentation for IT Management meetings and various other meetings
    • Maintain Department calendar for vacations, training and other scheduled time away from the department
    • Arranging travel for department members engaged in business trips
    • Implement special projects requested by Information Technology Management
    • Support the Director of Information Technology
    • Assist with bill processing
    • Assist with the ordering of hardware, software, and department supplies
    • Bachelors Degree
    • Candidates must have 2-3 years of administrative experience, preferably in a large corporate environment.
    • Excellent oral and written communication skills
    • Must have the ability to multitask in a fast paced business and technology department
    • Must have great customer service skills and the ability to effectively communicate with all levels of personnel and vendors
    • Must be extremely detail oriented and have excellent follow through and organizational skills
    • Proficient in Microsoft Office with intermediate Excel, Word and Outlook skills
    • Basic knowledge of Quickbooks

    EEO/AA Employer/Veterans/Disabled

    Division: Land, Environment and Natural Resources
    Position Title: Land Use Planner
    Office Location: Los Angeles
    Description: The Los Angeles office of Manatt, Phelps & Phillips, LLP is seeking a highly qualified land use planner with at least 2 years of relevant experience to join our preeminent land use practice.

    Our land use group works with developers, property owners, builders, investors, contractors, public agencies and nonprofits to guide complex and sensitive projects through an increasingly intricate regulatory maze.


    • 2 + years of land use/environmental planning experience
    • Bachelor’s degree in urban planning or related area of study
    • Master’s degree is preferred, but not required
    • Outstanding academic credentials
    • Experience with due diligence research and entitlement application preparation and coordination
    • Excellent writing, research and communication skills
    • AICP and LEED certifications are a plus


    EEO/AA Employer/Veterans/Disabled

    Department: Risk Management
    Position Title: Conflicts/Intake Clerk
    Office Location: Los Angeles
    Description: Manatt currently has a great opportunity for a Conflicts/Intake Clerk for our Los Angeles Office. The Conflicts Clerk will be responsible for maintaining our Conflicts-Intake database, CIMS, performing conflicts checks on clients and other parties for new matters and maintaining consistency in our billing database, Aderant. In addition, the Conflicts Clerk will assist with processing new business intake forms. This is a great position for an entry level graduate who is looking to get into the legal field. We will train.

    Essential Job Functions:  

    • Maintain data in CIMS
    • Open matters in CIMS as they are approved each day.
    • Assist with internal audits-closing old matters
    • Assist secretaries in preparing pre-intakes and intakes
    • Handle general e-mail requests from secretaries and professionals
    • Prepare intakes for daily review, including gathering AR data, credit reports and missing data
    • Follow-up with the professionals and secretaries regarding intakes and engagement letters
    • Update and maintain list of sample form documents for professionals
    • Assist with special administrative projects as needed


    • BA Degree Required
    • Must be proficient in Outlook, Excel & Word
    • Excellent oral & written communication skills
    • Must be extremely detail oriented, organized and have great follow through skills
    • Must have the ability to work well under pressure and meet deadlines
    • Must be able to juggle and prioritize multiple projects
    • Must be able to identify and resolve problems in a timely manner
    • Must be able to maintain strict confidentiality
    • Must be able to communicate effectively with all firm employees and coordinate work flow
    EEO/AA Employer/Veterans/Disabled

    Department: Business Development & Marketing
    Position Title: Marketing Technology Specialist
    Office Location: Los Angeles
    Description: Manatt, Phelps & Phillips, LLP, seeks a Marketing Technology Specialist based in the Los Angeles office to assist in managing all marketing-related technologies in support of the firm’s marketing, business development, and communications strategies. The technologies include contact management, email marketing, website updates and maintenance, and social media initiatives.

    The Specialist will be a key member of the firm’s Business Development and Marketing team and will supervise a CRM/Web Assistant. This person will work closely with business development, marketing, communications, secretaries, and technology teams to collaboratively develop tools to support the firm’s business goals.

    This challenging position requires a skilled technical marketer with experience in building, customizing, deploying, and optimizing complex websites, email campaigns and interactive programs. The qualified applicant possesses well-rounded understanding of email and Internet marketing campaigns, as well as understanding of databases and list management. This position reports to the Branding Manager.

    Responsibilities include:  

    • Email Marketing:  
      • Manage email marketing pipeline, prioritization criteria, and projects focused on improving email planning and deployment processes.
      • Help develop email marketing strategies, including creating email templates, ensuring messaging is consistent with firm’s brand and marketing objectives; distributing emails and reporting on tracking data and overall effectiveness.
      • Work with business development managers to develop and measure key performance indicators, ensuring email campaigns are correctly launched, delivered on time, accurately tracked, and continually improved upon.
      • Lead the ongoing evolution of the company’s skills and infrastructure surrounding email marketing best practices; provide subject matter expertise on email marketing operations, best practices and regulation, including CAN-SPAM and online privacy.
      • Implement email campaigns with Eloqua: blueprint campaigns, test email deliverability, execute email campaigns
      • Measure and report on email campaign results and compare against baselines and benchmarks.
    • Website:  
      • Oversee all aspects of the firm’s website, including maintenance, updates, proofing and development of content. Work with vendors on upgrades and redesigns, stay abreast of industry trends and competitors’ sites to identify areas for improvement.
    • Contact management system:  
      • Managing data changes and updates, creating targeted invitation and mailing lists, developing lists of key contacts, providing support and training in the use of the CRM system, designing reports to track and analyze data.
      • Work with other members of the marketing department to improve search engine optimization and generate reports on website analytics and the effectiveness of other marketing technology initiatives.
      • Implement and maintain social and new media initiatives; analyze different social and new media platforms for use in firm’s marketing strategy; generate reports on the effectiveness of social media efforts.
    Qualifications include:
    • Successful candidates will have a bachelor’s degree in Computer Science, Marketing, Business, or Technical Communications with ideally at least five years of hands-on management experience of technology tools and staff.
    • Strong technical skills in website management, search engine optimization, analytics, social media, CRM systems, experience with e-marketing programs.
    • Applications and programming knowledge desired: Ektron or similar large-scale CMS tool, InterAction and Salesforce.com, SharePoint, advanced HTML, XML, Javascript, Flash, Wordpress, Dreamweaver, all MS Office products (at least intermediate level) and Eloqua (or equivalent email marketing tool).
    • Expert in email best practices, including contact strategies, design, A/B testing, delivery and deliverability issues, segmentation, and analytics/performance management.
    • Familiarity with spam/email blockers and deliverability testing and troubleshooting tools and SEO concepts and techniques, email campaign procedures, CAN-SPAM regulations, knowledge of or willingness to learn about state and local bar association rules regarding communications with clients and nonclients.
    • Strong understanding of B2B relationship management and communications, as well as marketing and business development strategies in a professional services environment.
    • Exceptional ability to gather and analyze large amounts of research information, and then synthesize into concise and meaningful actionable reports and recommendations.
    • Strong organizational skills and time management skills, with high attention to detail and ability to manage multiple priorities.
    • Work well and collaboratively with attorneys and staff at all levels, but able to move projects forward.
    EEO/AA Employer/Veterans/Disabled