Now on Demand: Protect Your Organization From TCPA Litigation

Health Update


Healthcare is among the top three industries being targeted for Telephone Consumer Protection Act (TCPA) litigation. Manatt revealed how you can protect your organization at a recent webinar for Bloomberg BNA, “Telephone, Texts and the TCPA: Everything Healthcare Organizations Need to Know.” The program provided an in-depth look at the TCPA and how it applies to healthcare communications, as well as approaches for mitigating your chances of facing litigation. It also clarified the ambiguities at the intersection of the TCPA and the Health Insurance Portability and Accountability Act (HIPAA) and shared how to evaluate the risks surrounding common healthcare messages.

We want to be sure that you don’t miss any of the valuable information shared during the session. The program gives you the opportunity to:

  • Understand the TCPA’s purpose, terminology and potential damages—as well as consent requirements and what triggers them.
  • Explore TCPA litigation trends, including recent settlements.
  • Learn what is and is not an autodialer.
  • Determine how to distinguish between informational and marketing calls.
  • Discover what “prior express consent” really means—and how you can satisfy the Federal Communications Commission standard.
  • Gain insights into the TCPA’s healthcare message exemptions, the types of calls covered and the kinds of consent required for different message categories.
  • Identify which healthcare-related messages are covered by the TCPA exemptions and learn what is and is not marketing under HIPAA.
  • Find out how the HIPAA Privacy and Security Rules regulate how healthcare stakeholders use and disclose protected health information (PHI)—and how the disconnect between HIPAA and TCPA terminology creates compliance challenges. 
  • Identify best practices for mitigating TCPA litigation risk.

If you have any questions after viewing the webinar—or issues you would like to discuss—please reach out to our presenters:

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