The Supreme Court of the United States ruled yesterday in Spokeo, Inc. v. Robins that a plaintiff must show an injury in fact before pursuing a claim for violation of the federal Fair Credit Reporting Act (FCRA), a holding that could have major repercussions for consumer plaintiffs pursuing claims ...
I recently had the privilege of speaking at the Professional Association for Customer Engagement annual convention in Orlando.
On behalf of their consumer residents, a group of 25 state Attorneys General sent a letter to the Senate Committee on Commerce, Science, and Transportation urging the lawmakers to pass the HANGUP Act.
Denying a petition filed by Club Texting, Inc., the Federal Communications Commission said it will keep its current liability analysis under the Telephone Consumer Protection Act, which separates text broadcasting from fax broadcasting.
In a 6-3 decision on January 20, the U.S. Supreme Court provided clarity regarding the impact of Rule 68 offers of judgment and settlement offers in class actions by issuing its eagerly awaited decision in Campbell-Ewald Co. v. Gomez.
An Illinois federal court judge has allowed a Telephone Consumer Protection Act class action against Yahoo! to move forward, certifying a class of roughly half a million plaintiffs.
On November 18, 2015, the Federal Trade Commission (FTC) released a final rule setting forth a number of key amendments and clarifications to its Telemarketing Sales Rule (TSR).
On Friday, October 30, 2015, the Federal Trade Commission hosted a full-day public workshop to explore consumer protection issues raised by online lead generation, with a special focus on the education and lending industries.
Less than a week after the Federal Communications Commission cited Lyft for violating the Telephone Consumer Protection Act by requiring customers to provide consent to receive automated text messages, the company changed its terms of service.
In a new declaratory ruling, the Federal Communications Commission stated that efaxes fall under the purview of the Telephone Consumer Protection Act.