California State Agency COVID-19 Guidance

California Health & Human Services Agency

• Los Angeles Surge Hospital to Begin Accepting COVID-19 Patients (04/06/2020)
• California Strengthens Health Care Delivery System’s Capacity to Respond to COVID-19 (03/25/2020)

Department of Health Care Services (DHCS)

BEHAVIORAL HEALTH

• COVID-19 Cases Reported in Behavioral Health Facilities (10/23/2020)
• IN 20-058 – Behavioral Health Programs COVID-19 Mitigation Strategies (10/08/2020)
• California Behavioral Health Programs COVID-19 Mitigation Strategies (10/01/2020)
  • Certified Public Expenditure Update Letter 
• Medi-Cal Specialty Mental Health Services (SMHS) Waiver renewal (07/31/2020)
• IN 20-41 Drug Medi-Cal Organized Delivery System Reimbursement Modifications during the COVID-19 Public Health Emergency (07/27/2020)
• IN 20-016 Flexibility for Driving Under the Influence (DUI) programs during the COVID-19 public emergency (updated 07/23/2020)
• IN 20-009 Guidance for behavioral health programs regarding ensuring access to health and safety during the COVID-19 public emergency (updated 07/23/2020)
• Suicide Prevention Practices for Care Providers (6/29/2020)
• Electronic Signatures During the COVID 19 Public Health Emergency (PHE) (06/19/2020)
• Reimbursement of Specialty Mental Health and Drug Medi-Cal Administrative Costs during the COVID-19 Public Health Emergency (06/17/2020)
• IN 20-031 Specialty Mental Health and Drug Medi-Cal Organized Delivery System Reimbursement Modifications during the COVID-19 Public Health Emergency (06/11/2020)
• Drug Medi-Cal – Increased State Plan Rates FY 19/20 and FY 20/21 - Exhibits to IN 20-023 (06/05/2020)
• IN 20-023 - Increase in Drug Medi-Cal Reimbursement Rates for Fiscal Years 2019-20 and 2020-21 during the COVID-19 Public Health Emergency (05/29/2020)
• COVID-19 Cases Reported in Behavioral Health Facilities (05/29/2020)
• COVID-19 Behavioral Health Provider Waivers (05/29/2020)
• IN 20-024 - Behavioral Health Payment/Reimbursement – Flexibilities (04/30/2020)
• IN 20-015 MH Rehabilitation Center (MHRC) and Psychiatric Health Facilities (PHF) FAQ​ (04/23/2020)
• IN 20-017 - Alcohol and Other Drug Facilities – Flexibilities (04/23/2020)
• Narcotic Treatment Program FAQ (updated 04/23/2020)
• IN 20-014 Residential Mental Health Facilities - Flexibilities for COVID-19 (04/24/2020)
• Behavioral Health Services for Formerly Homeless Persons under Project Roomkey (04/23/2020)
• Frequently Asked Questions: Medication-Assisted Treatment and Telehealth (04/07/2020)
• State Fair Hearing Timeframe Changes - Behavioral Health (03/26/2020)

CALIFORNIA CHILDREN’S SERVICES

• California Children’s Services Medical Therapy Programs Step 2 Guidance Related to In-Person Services during the 2019-Novel Coronavirus (COVID-19) State of Emergency (09/17/2020)
• Access to Medical Therapy Units for Medically Necessary Therapy Services (09/17/2020)
• California Children’s Services (CCS) Medical Therapy Programs (MTP) Guidance (04/29/2020)
• California Children’s Services (CCS) Guidance (04/28/2020)

DENTAL

• Medi-Cal Dental: Resuming Preventive and Deferred Care 05/19/2020)
• Dental - General Anesthesia and Intravenous Sedation Requirements and Exceptions (04/27/2020)
• Dental Telehealth and Emergency Treatment Guidance in Medi-Cal (04/21/2020)
• Guidance for Medi-Cal Dental Providers (03/25/2020)

ELIGIBILITY

• MEDIL I 20-30 - Guidance for Mixed Medi-Cal Household Renewals (10/05/2020)
• COVID-19 Uninsured Group Program FAQ’s (09/14/2020)
• ACWDL 20-16 – Information Regarding the Lost Wages Assistance Program (09/17/2020)
• MEDIL I 20-26 – Additional Frequently Asked Questions: County Operations During the COVID-19 Public Health Emergency (08/14/2020)
• MEDIL I 20-25 - Access to Medi-Cal Care during COVID-19 Emergency: Supersedes MEDIL I 20-07 and MEDIL I 20-08 (08/13/2020)
• MEDIL I 20-20 – Extend Eligibility for Refugee Medical Assistance (07/30/2020)
• PPL 20-032 Temporary Increase of 6.2 percent Federal Medicaid Assistance Percentage (FMAP) during the Public Health Emergency (07/28/2020)
• MEDIL 20-18 Frequently Asked Questions Due to the COVID-19 Public Health Emergency (06/02/2020)
• MEDIL I 20-14 – Deadline Extended for Moratorium on Annual Redeterminations, Discontinuances, and Negative Actions (05/29/2020)​​
• Hospital Presumptive Eligibility Program (05/27/2020)
• MEDIL I 20-16 - SAWS Portal Applications (with MEDIL I 20-12)​ (05/15/2020)
• Presumptive Eligibility for COVID-19 (05/05/2020)
• MEDIL I 20-12 – Applications Received Without Applicant Signature (04/27/2020)
• MEDIL I 20-08: Access to Medi-Cal Care During COVID-19 Emergency (04/10/2020)
• MEDIL I 20-07 Access to Care During Public Health Crisis or Disaster (03/16/2020)
• MEDIL I 20-06 Public Health Crisis or Disaster Reminders for Medi-Cal (03/12/2020)

FAMILY PLANNING, FPACT AND EWC

• Family PACT Provider FAQs during COVID-19 (04/20/2020)
• Breast and Cervical Cancer Treatment Program (BCCTP) Presumptive Eligibility Flexibilities due to COVID-19 (04/17/2020)
• Family PACT Update: Injectable Birth C​ontrol Administration Guidelines (04/14/2020)
• Information Regarding the Use of Subcutaneous Depot Medroxyprogesterone Acetate During the 2019 Novel Coronavirus Public Health Emergency (04/09/2020)
• Every Woman Counts: COVID-19 Program Update​​ (04/03/2020)
• Guidance for Family PACT Providers, including Telephonic Client Enrollment and Re-certification (03/26/2020)
• Guidance for Virtual/Telephonic Communications Relative to the 2019-Novel Coronavirus (COVID-19) (03/26/2020)
• Utilization Management for Family PACT Providers (03/26/2020)

HEALTH PLANS

• Family PACT Provider FAQs during COVID-19 (04/20/2020)
• Breast and Cervical Cancer Treatment Program (BCCTP) Presumptive Eligibility Flexibilities due to COVID-19 (04/17/2020)
• Family PACT Update: Injectable Birth C​ontrol Administration Guidelines (04/14/2020)
• Information Regarding the Use of Subcutaneous Depot Medroxyprogesterone Acetate During the 2019 Novel Coronavirus Public Health Emergency (04/09/2020)
• Every Woman Counts: COVID-19 Program Update​​ (04/03/2020)
• Guidance for Family PACT Providers, including Telephonic Client Enrollment and Re-certification (03/26/2020)
• Guidance for Virtual/Telephonic Communications Relative to the 2019-Novel Coronavirus (COVID-19) (03/26/2020)
• Utilization Management for Family PACT Providers (03/26/2020)

HOME AND COMMUNITY BASED SERVICES/LONG TERM CARE

• Appendix K Approval Letter: HIV/AIDS - Evaluation and Assessment Extension (11/23/2020)
  • Appendix K for 1915c Waivers: HIV/AIDS - Evaluation and Assessment Extension (11/23/2020)
• COVID-19 PHE Temporary Flexibility for PACE Referrals (11/23/2020)
• ​​​Long-Term Care Reimbursement AB 1629 (updated 11/12/2020)
• Temporary Modification of 1915(c) Waiver Enrollment Policy Implementation Guidance (10/13/2020)
• Appendix K Approval Letter: HCBA and ALW – Central Valley COVID-19 “Hot Spots” (09/17/2020)
  • Appendix K for 1915c Waivers: HCBA and ALW – Central Valley COVID-19 “Hot Spots” (09/17/2020)

• Home and Community-Based Alternatives Waiver Guidance Relative to the 2019 Coronavirus (COVID-19) Pandemic (updated 07/08/2020)
• Assisted Living Waiver Guidance Relative to the 2019 Coronavirus (COVID-19) Pandemic (updated 07/08/2020)
• Program of All Inclusive Care for the Elderly (PACE) Guidance Relative to the 2019-Novel Coronavirus (COVID-19) (updated 07/01/2020)
• Long Term Care Facilities Reimbursement – (ICF-DDs, DPNF-Bs, DPSAs, and NF-As)​ (updated 05/29/2020)
• Home and Community-Based Alternative Waiver (04/29/2020)
• COVID-19 Guidance for Home and Community-Based Service (HCBS) Providers (03/15/2020)

CENTRAL VALLEY HOME AND COMMUNITY BASED SERVICES RESOURCES

• Fresno County HCBS Resources (10/01/2020)
• Kern County HCBS Resources (10/01/2020)
• Kings County HCBS Resources (10/01/2020)
• Madera County HCBS Resources (10/01/2020)
• Merced County HCBS Resources (10/01/2020)
• Stanislaus County HCBS Resources (10/01/2020)
• Tulare County HCBS Resources (10/01/2020)
• San Joaquin County HCBS Resources (08/25/2020)

HOSPITALS, CLINICS, PHARMACIES AND OTHER FACILITIES

• PPL 20-038 Temporary Increase in Federal Medicaid Assistance Percentage (FMAP) (08/11/2020)
• Quality Incentive Pool Directed Payment Flexibilities (08/11/2020)
• Designated Public Hospitals QIP Directed Payments (08/11/2020)
• PPL 20-034 Alternative RMTS Methodology for School-Based Medi-Cal Administrative Activity Claiming Due to State of Emergency (07/28/2020)
• PPL 20-025 One-time Extension to the Time Survey Training Requirement due to the State of Emergency (06/30/2020)
• Infection Mitigation in Behavioral Health Facilities – COVID-19 FAQs (06/27/2020)
• Medi-Cal Reimbursement for Clinical Laboratory Services Related to the 2019 Novel Coronavirus (06/19/2020)
• Off-label and/or Investigational Drugs Used to Treat COVID 19 and/or Related Conditions (updated 06/18/2020)
• Audits and Data Submittal Timeframe Extensions and Administrative Hearings (06/04/2020)
• Subacute Care Unit Flexibilities During the COVID 19 Emergency (04/10/2020)
• Associate Clinical Social Worker and Associate Marriage and Family Therapist Services for Federally Qualified Health Centers and Rural Health Clinics (05/20/2020)
• Fee-for-Service Pharmacy Benefit Reminders and Clarifications (updated 05/13/2020)
• Fee-for-Service Temporary Reinstatement of Acetaminophen, and Cough and Cold Medicines for Adults (05/13/2020)
• PPL-20-014 - Local Educational Agency - Telehealth for Billing Option Program (05/11/2020)
• Information for Indian Health Care Providers (updated 04/29/2020)
• Care Coordination Agency Guidance for Assisted Living Waiver (04/29/2020)
• Waiver of Requirement for Patient Signature On-File for Mailed or Delivered Prescriptions (04/24/2020)

GUIDANCE FOR MULTIPLE PROVIDER TYPES

• COVID-19 Virus and Antibody Testing (11/24/2020)
• Audits and Data Submittal Timeframe Extensions and Administrative Hearings (09/15/2020)
• CPT Codes for COVID-19 Testing (09/04/2020)
• MHSA-related Flexibilities during the COVID-19 Public Health Emergency (07/01/2020)
• Medi-Cal Payment for Telehealth and Virtual/Telephonic Communications Relative to the 2019-Novel Coronavirus (COVID-19) (updated 06/23/2020)
• Provision of Care in Alternative Settings, Hospital Capacity, and Blanket Section 1135 Waiver Flexibilities for Medicare and Medicaid Enrolled Providers Relative to COVID-19 (updated 06/03/2020)
• Medi-Cal Fee-For-Service (FFS) Prior Authorization Section 1135 Waiver Flexibilities Relative to the 2019-Novel Coronavirus (COVID-19) (updated 06/03/2020)
• COVID-19 County Operations Survey Summary (05/15/2020)
• Guidance Regarding Electronic Submission of Invoices during the COVID-19 State of Emergency (05/14/2020)
• Resuming California’s Deferred and Preventive Health Care (04/27/2020)
• Well-Child Visits During Coronavirus (COVID-19) Pandemic (04/24/2020)
• Information about Novel Coronavirus (COVID-19) for Medi-Cal Transportation Providers (04/22/2020)
• Medi-Cal Fee-For-Service (FFS) Mitigating Health Impacts of Secondary Stress due to the 2019-Novel Coronavirus (COVID19) Emergency (04/07/2020)
• Guidance Relating to Non-Discrimination in Medical Treatment for Novel Coronavirus 2019 (COVID-19) (03/30/2020)
• PPL 20-009 DHCS Directive for TCM Encounters Performed during State of Emergency (03/24/2020)
• Medi-Cal Fee-For-Service (FFS) State Fair Hearings Section 1135 Waiver Flexibilities (03/26/2020)
• Medi-Cal Payment for Medical Services (03/16/2020)

1115 WAIVER GUIDANCE

• Section 1115 Waiver Request for COVID Testing in School​ (12/31/2020)
• Notice to Tribes and Designees of Indian Health Programs: Section 1115 Waiver Request – Flexibilities for COVID-19 Vaccines (12/21/2020)
• Section 1115 Waiver Request for Flexibilities Related to COVID-19 Vaccines​​ (12/18/2020)
• CMS Approval for DMC-ODS and CBAS Modifications (10/09/2020)
• CMS Approval Letter for Additional 1115 Waiver COVID-19-Related Flexibilities​ (07/27/2020)
• Section 1115 Waiver Request for Additional COVID-19-Related Flexibilities (04/03/2020)

1135 WAIVER GUIDANCE

• CMS Fourth Approval of Additional 1135 Waivers​ (12/31/2020)
• DHCS Section 1135 Waiver Request – Additional Flexibilities (12/24/2020)
• CMS Approves Additional 1135 Waivers​​ (08/19/2020)
• CMS Approves Additional 1135 Waivers​​ (05/08/2020)
• Section 1135 Waiver Request for Additional COVID-19-Related Flexibilities (04/10/2020)
• CMS Approves First Wave of CA 1135 Waivers for COVID-19 (03/23/2020)
• DHCS Section 1135 Waiver Request – Additional Flexibilities (03/19/2020)
• DHCS Section 1135 Wavier Request for COVID-19 Flexibilities (03/16/2020)

APPENDIX K REQUESTS & APPROVALS

• Appendix K Approval Letter: HIV/AIDS - Evaluation and Assessment Extension (11/23/2020)
  • Appendix K for 1915c Waivers: HIV/AIDS - Evaluation and Assessment Extension (11/23/2020)
• ​Appendix K Approval Letter: HCBA and ALW – Central Valley COVID-19 “Hot Spots” (09/18/2020)
  • Appendix K for 1915c Waivers: HCBA and ALW – Central Valley COVID-19 “Hot Spots” (09/18/2020)
• Appendix K Approval Letter: HCBS-DD Assistive Technology (09/18/2020)
  • Appendix K for 1915c Waivers: HCBS-DD Assistive Technology (09/18/2020)
• Appendix K for 1915c Waivers: All Eligible Waivers – Retainer Payments for Personal Care Services (08/11/2020)
• Appendix K Approval Letter (08/11/2020)
• Appendix K for 1915c Waivers: HCBA – Extended Hours for Waiver Personal Care Services Providers (08/11/2020)
• Appendix K for 1915c Waivers: Consolidated Extensions and Personal Care Provider Sick Leave (06/08/2020)
• Appendix K Approval Letter (05/27/2020)
• Appendix K for 1915c Waivers: Consolidated COI and HCBS Settings (05/27/2020)
• Appendix K for 1915c Waivers: Consolidated Reporting (05/27/2020)
• Appendix K Approval Letter (04/02/2020)
• Appendix K for 1915c Waivers: DDS (04/02/2020)
• Appendix K for 1915c Waivers: HCBA (04/02/2020)
• Appendix K for 1915c Waivers: ALW (04/02/2020)
• Appendix K for 1915c Waivers: HIV/AIDS (04/02/2020)
• Appendix K for 1915c Waivers: MSSP (04/02/2020)
• Flexibility for California Community Transitions (03/26/2020)

STATE PLAN AMENDMENTS REQUESTS & APPROVALS

• SPA 21-0016 - Request for Durable Medical Equipment Rates (02/02/2020)
• SPA 21-0003 - Request for Crisis Stabilization Units (01/22/2020)
• SPA 20-0046 Request for COVID Testing in Schools​ (12/31/2020)
• SPA 20-0040 - Notice to Tribes and Designees of Indian Health Programs: Request for COVID-19 Vaccine Coverage and Reimbursement (12/21/2020)
• SPA 20-0040 - Request for COVID-19 Vaccination Coverage and Reimbursement​ (12/21/2020)
• SPA 20-0025 – CMS– Approved COVID-19 State Plan Amendments 08/20/2020)
• SPA 20-0025 – Request for Additional State Plan Amendments  (6/30/2020)
• SPA 20-0024 CMS-Approved COVID-19 State Plan Amendments (05/13/2020)
• SPA 20-0024 Request for COVID-19-Related State Plan Amendments (04/06/2020)
• CHIP SPA: Child, Pregnancy Coverage Rules Eased (03/13/2020)

VACCINES

• DHCS COVID-19 Vaccine Administration FAQs (01/24/2021)

California Department of Public Health (CDPH)

• Blueprint for a Safer Economy
• Community Outreach Resources & Communications: Coronavirus Disease 2019 (COVID-19)
• CDPH News Releases
• COVID-19 Vaccination Planning

GUIDANCE DOCUMENTS: Coronavirus Disease 2019

BUSINESSES AND EMPLOYEE SAFETY

• Use of Temporary Structures for Outdoor Business Operations (11/25/2020)
• Medical Waste Management – Personal Protective Equipment (11/4/2020)
• Medical Waste Management - Interim Guidelines (11/4/2020)
• Employer Questions about AB 685, California’s New COVID-19 Law (10/16/2020)
• Employer Guidance on AB 685: Definitions (10/16/2020)
• Outbreak Definition and Reporting guidance (10/13/2020)
• Responding to COVID-19 in the Workplace for Employers (9/18/2020)
• Responding to COVID-19 in the Workplace for Local Health Departments (9/11/2020)
• Guidance on Returning to Work or School Following COVID-19 Diagnosis (08/24/2020)
• COVID-19 Guidance for Veterinary Practices (updated 07/30/2020)
• Guidance for Pharmacies and Pharmacy Staff (05/13/2020)
• Farmworker Safety (04/18/2020)
• Novel Coronavirus Disease 2019 (COVID-19) Medical Waste Management – Personal Protective Equipment (PPE) (04/17/2020)
• Infection Prevention for Funeral Establishments Handling Deceased Cases of COVID-19 (04/07/2020)
• Guidance for Essential/Emergency Personnel Providing Critical In-Home Services (3/27/2020)

COMMUNITY SETTING

• Regional Stay At Home Order (12/03/2020)
  • Supplement to Regional Stay At Home Order (12/06/2020)
• Limited Stay At Home Order (11/19/2020)
  • Limited Stay At Home Order FAQ   (11/19/2020)
• Guidance on Face Shields (11/17/2020)
• Guidance for the Use of Face Coverings (11/16/2020)
• Guidance for the Prevention of COVID-19 Transmission for Gatherings (11/13/2020)
• Outbreak Definition and Reporting Guidance (10/13/2020)
• Halloween and Día de los Muertos – Safer Celebrations (10/13/2020)
• Guidance for Private Gatherings (10/09/2020)
• Blueprint for a Safer Economy: Equity Focus (09/30/2020)
• Outdoor Playgrounds and other Outdoor Recreational Facilities (09/28/2020)
• CDPH Guidance for the Prevention of COVID-19 Transmission for Gatherings (09/12/2020)
• Youth Sports Q&A (08/03/2020)
• Guidance on Isolation and Quarantine for COVID-19 Contact Tracing (07/30/2020)
• Guidance on Closure of Sectors in Response to COVID-19 (07/01/2020)
• Proposal for Selective Sector Closing of Bars in Counties on the County Monitoring List (06/28/2020)
• Guidance for the Use of Face Coverings (06/18/2020)
• Use of Personal Protective Equipment during COVID-19 Outbreak (04/14/2020)
• Face Coverings Guidance (04/01/2020)
• CDPH Guidance for the Prevention of COVID-19 Transmission for Gatherings (03/16/2020)

COUNTY VARIANCE ATTESTATION FORMS

• Revised COVID-19 County Variance Attestation Form (05/18/2020)
• Original COVID-19 County Variance Attestation Form 05/08/2020)

FOOD AND BEVERAGES

• Use of Temporary Structures for Outdoor Business Operations (11/25/2020)
• Home Food Delivery and Food Bank Guidelines (05/01/2020)
• Coronavirus Disease 2019 (COVID-19) and the Food Supply Chain (03/11/2020)

HEALTH CARE FACILITIES AND PROFESSIONALS

• All Facility Letters for health care facilities, including long-term care facilities
• Medical Waste Management – Personal Protective Equipment (11/4/2020)
• California Behavioral Health Programs COVID-19 Mitigation Strategies (10/01/2020)
• Infection Mitigation in Behavioral Health Facilities – COVID-19 FAQs (06/27/2020)
• Medical/Health Resource Requesting for Health Care Providers (05/07/2020)
• Guidance for Resuming Deferred and Preventive Dental Care (05/07/2020)
• Resuming California’s Deferred and Preventive Health Care (04/27/2020)
• Novel Coronavirus Disease 2019 (COVID-19) Medical Waste Management – Personal Protective Equipment (PPE) (04/17/2020)
• Alternative Care Sites FAQ (04/06/2020)
• COVID-19 Guidance for Skilled Nursing Facilities (03/13/2020)

HIGH-RISK COMMUNITIES

• Outbreak Definition and Reporting Guidance (10/13/2020)
• Joint Letter to Continue NCS for Individuals Experiencing Homelessness (06/30/2020)
• Guidance for Cooling Centers on COVID-19 (05/27/2020)
• Infection Control Guidance for Local Public Health Response to Homeless Shelters with Suspected or Confirmed COVID-19 Cases (05/20/2020)
• Guidance for Sites Housing Suspected or Confirmed COVID-19 Patients Experiencing Homelessness and Those at Higher Risk of Serious Illness (04/27/2020)
• Tips and Resources for Family Members and Caregivers of Children and Youth with Special Health Care Needs (04/08/2020)
• Immigrant Communities Guidance (03/18/2020)
• COVID-19 Public Health Guidance Self-Isolation for Older Adults and Those Who Have Elevated Risk (3/16/2020)
• COVID-19 Public Health Guidance for Individuals with Access and Functional Needs (03/09/2020)
• Flow Chart: COVID-19 Recommended Protocol for People Experiencing Homelessness

HOME CARE

• Cleaning and Waste Management for Residences (11/4/2020)
• Coronavirus Disease 2019 (COVID-19): Cleaning and Waste Management Considerations for Residences (03/02/2020)

SCHOOLS AND UNIVERSITIES

• Outbreak Definition and Reporting Guidance (10/13/2020)
• School Waiver Consultations (9/22/2020)
• Guidance Related to Cohorts (09/04/2020)
• Elementary School Waiver Consultations (08/27/2020)
• Guidance on Returning to Work or School Following COVID-19 Diagnosis (08/24/2020)
• Guidance for Small Cohorts/Groups of Children and Youth (08/25/2020)
• COVID-19 Case andContact Management With Child Care Facilities (08/25/2020)
• California Department of Public Health Schools Guidance FAQs (08/03/2020)
• COVID-19 and Reopening In-Person Learning Elementary Education Waiver Process (08/03/2020)
• Waiver Letter Template and Cover Form (08/03/2020)
• COVID-19 and Reopening of In-Person Learning for Elementary Education Waiver Notice to the California Department of Public Health (CDPH) (08/03/2020)
• COVID-19 and Reopening In-Person Learning Framework for K-12 Schools in California, 2020-2021 School Year (07/27/2020)
• School Guidance on Novel Coronavirus or COVID-19 (03/07/2020)
• Higher Education Guidance on Novel Coronavirus or COVID-19 (03/07/2020)

STATE ORDERS

• Regional Stay At Home Order (12/03/2020)
• Limited Stay At Home Order (11/19/2020)
  • Limited Stay At Home Order FAQ  (11/19/2020)
• Order of the State Public Health Office (08/28/2020)
• Order of the State Public Health Officer (07/13/2020)
• Order of the State Public Health Officer (05/07/2020)
• Order of the State Public Health Officer (03/19/2020)

STATEWIDE INDUSTRY GUIDANCE

• COVID-19 Industry Guidance: Expanded Personal Care Services (06/12/2020)
• COVID-19 Industry Guidance: Campgrounds, RV Parks, and Outdoor Recreation (06/05/2020)
• COVID-19 Industry Guidance: Cardrooms, Satellite Wagering Facilities, and Racetracks (06/05/2020)
• COVID-19 Industry Guidance: Family Entertainment Centers (06/08/2020)
• COVID-19 Industry Guidance: Fitness Facilities (06/05/2020)
• COVID-19 Industry Guidance: Hotels, Lodging, and Short Term Rentals (06/05/2020)
• COVID-19 Industry Guidance: Museums, Galleries, Zoos, and Aquariums (06/05/2020)
• COVID-19 Industry Guidance: Places of Worship and Providers of Religious Services and Cultural Ceremonies (06/12/2020)
• COVID-19 Industry Guidance: Restaurants, Bars, and Wineries (06/05/2020)

TESTING

• Updated COVID-19 Testing Guidance (updated 09/20/2020)
• CDPH Guidance on the Use of Antigen Tests for Diagnosis of Acute COVID-19 (09/12/2020)
• SARS-CoV-2 (causative agent for human COVID-19) Testing in Animals (06/08/2020)
• Testing for COVID-19: PCR, Serology and Antigen (05/15/2020)
• Expanding Access to Testing: Updated Interim Guidance on Prioritization for COVID-19 Laboratory Testing (05/01/2020)
• Expanding Access to Testing: Updated Guidance on Prioritization for COVID-19 Testing (04/19/2020)

WOMAN AND CHILDREN

• Pregnant and Breastfeeding Women During the COVID-19 Pandemic (11/4/2020)
• Outdoor Playgrounds and other Outdoor Recreational Facilities (09/28/2020)
• ​Guidance for Small Cohorts/Groups of Children and Youth (08/25/2020)
• COVID-19 Case and Contact Management Within Child Care Facilities (08/25/2020)
• Information for WIC Families
• Information for Women and Families
• Guidance for Pregnant and Breastfeeding Women During the COVID-19 Pandemic (05/13/2020)

OTHER

• COVID-19 County/Regional Surge Planning Guidance (07/15/2020)
• Mass Care and Shelter Guidance for Local Governments in a Communicable or Infectious Diseases Environment (07/01/2020)
• California SARS-CoV-2 Pandemic Crisis Care Guidelines (06/2020)
• COVID-19 Outbreak Definition and Reporting Guidance (05/11/2020)

Covered California

• Premium Refund to Reflect Cost Savings Associated With Underutilization of Health Services Due to COVID-19 Pandemic (10/07/2020)
• Special-Enrollment Period Due to Coronavirus
• California Responds to COVID-19 Emergency by Providing Path to Coverage for Millions of Californians (03/20/2020)

Department of Insurance

• Premium Refund to Reflect Cost Savings Associated With Underutilization of Health Services Due to COVID-19 Pandemic (10/07/2020)
• July 1, 2020 Workers’ Compensation Insurance Rating Rules (06/15/2020)
• Premium Refunds, Credits, and Reductions in Response to COVID-19 Pandemic (04/13/2020)
• Insurer Notice: Access to Telehealth (03/30/20)
• 60-Day Grace Period for Insurance Premium Payments Due to the Disruption Caused by the Novel Coronavirus (COVID-19) Outbreak (All Lines of Insurance) (03/18/2020)
• Insurer Notice: Expired Drivers Licenses, Vehicle Registrations, and Insurance (03/18/2020)
• Insurer Notice: Prescription Refills (03/18/20)
• Insurer Notice: COVID-19 Screening and Testing (elimination of co-pays, deductibles, and other costs related to screening and testing for COVID-19) (03/05/2020)

Department of Social Services

• This site includes comprehensive information and guidance including county letters, all county welfare director letters, all county information notices, and program manager letters.
• Information about the Coronavirus Disease 2019 (COVID-19) for In-Home Supportive Services Providers (03/16/2020)

PROVIDER INFORMATION NOTICES FOR LICENSED FACILITIES

COMMUNITY CARE LICENSING DIVISION (CCLD)

• PIN 20-19-CCLD - Home Care Organizations Available To Assist With Temporary Staffing In Adult and Senior Care Facilities With Clients Who Have Tested Positive For Coronavirus Disease 2019 (COVID-19) (08/05/2020)
• PIN 20-18-CCLD - Food and Drug Administration Safety Notice Regarding Hand Sanitizers Containing Methanol (08/03/2020)
• PIN 20-17-CCLD - Federal Relief Available to Licensees During the Coronavirus Disease 2019 (COVID-19) Emergency (07/31/2020)
• PIN 20-15-CCLD - Updated Statewide Waivers for Administrator Certification Program Due to Coronavirus Disease 2019 (COVID-19) (06/30/2020)
• PIN 20-14-CCLD - Guidance for Sanitizing Laundry and a Limited Waiver of Hot Water Temperature Limits in Care Facilities Translation (07/02/2020)
• PIN 20-12 Updated Statewide Waivers for Background Check Requirements Due to COVID-19 (05/08/2020)
• PIN 20-11 Community Care Licensing Division Online Resources on Coronavirus Disease 2019 (COVID-19) (04/21/2020)
• PIN 20-10 Waiver of Administrator Certification Program Fees, License Fees, and Home Care Aide Registration Fees as a Result of Coronavirus Disease 2019 (COVID-19) (04/20/2020)
• PIN 20-09-CCLD Updated Statewide Waivers for Licensing Requirements Due to Coronavirus Disease 2019 (COVID-19) (04/02/2020)
• PIN 20-08-CCLD Guidelines for Providers Requesting Stores to Waive Supply Limitations Due to Coronavirus Disease (COVID-19) (04/14/2020)
• PIN 20-07-CCLD Suspension of All Annual Inspections to Allow Technical Assistance for Licensees Regarding the Coronavirus Disease 2019 (COVID-19) (03/21/2020)
• PIN 20-06 CCLD Cancellation of all Community Care Licensing Meeting (03/18/2020)
• PIN 20-05 CCLD Community Care Licensing Division E-Mail Address for Coronavirus Disease 2019 (COVID-19) - Related Questions (03/11/2020)
• PIN 20-04 CCLD Governor's Proclamation of a State of Emergency to Address Novel Coronavirus (COVID-19) (03/06/2020)

ADULT AND SENIOR CARE (ASC) PROGRAM

• PIN 20-21-ASC - Caregiver Hero Awards Now Available for Caregivers in Residential Care Facilities for the Ederly Who Are Supporting the Care of Individuals During the Coronavirus Disease 2019 (COVID-19) Emergency (06/02/2020)
• PIN 20-20-ASC - Guidance for Decontamination and Reuse of N95 Filtering Facepiece Respirators (06/02/2020)
• PIN 20-19-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19): Prepare for COVID-19 in Residential Facilities (05/18/2020)
• PIN 20-18 ASC – COVID-19 Stimulus Checks for Persons in Care (05/15/2020)
• PIN 20-17-ASC - Temporary Contracts to Increase Bed Capacity Due to Anticipated Surge in COVID-19 (05/01/2020)
• PIN 20-16-ASC-CCR - Waiver of Advance Notice Requirements and Information on Federal Small Business Lending for COVID-19 Crisis (04/24/2020)
• PIN 20-14- ASC Adult Care Facilities Informational Call Regarding COVID-19 (04/22/2020)
• PIN 20-13- ASC Notification to Families When a Person Tests Positive for COVID-19 (updated 04/27/2020)
• PIN 20-12-ASC Statewide Waiver for Medical Assessments Due to COVID-19 (04/16/2020)
• PIN 20-10-ASC Informational Call Regarding COVID-19 Social Distancing, Isolations and Disinfection Procedures (03/30/2020)
• PIN 20-09-ASC Notice of Tele-Inspections and Rapid Assistance and Support Team (RAST) Tele-Visits (03/26/2020)
• PIN 20-04-ASC Guidance on 2019 Novel Coronavirus or COVID-19 (03/05/2020)

CHILDREN'S RESIDENTIAL PROGRAM (CRP)

• PIN 20-11 PIN - Statewide Waiver For Licensure And Operation Of An Emergency Temporary Shelter Care Facility (05/15/2020)
• PIN 20-10 - Guidance Regarding Extended Foster Care Program Flexibilities Due to COVID-19 Impacts (05/04/2020)
• PIN 20-09-CRP - Statewide Waivers for Background Check Requirements due to COVID-19 (05/01/2020)
• PIN 20-08 CRP - Children’s Residential Program – COVID-19 Frequently Asked Questions (04/23/2020)
• PIN 20-07-CRP Trauma Informed Resources for Providers, Caregivers and Children Related to Coronavirus Disease 2019 (COVID-19) (03/16/2020)
• PIN 20-06 CRP Recommendations and Best Practices for Providers Related to Coronavirus Disease (04/02/2020)
• PIN 20-05 CRP Notice of Tele-Inspections (04/02/2020)
• PIN 20-04-CRP Statewide Waivers for Licensing Requirements due to Coronavirus Disease 2019 (04/03/2020)
• PIN 20-02-CRP Coronavirus Information and Guidelines for Children's Residential Facilities (03/04/2020)

HOME CARE SERVICES BUREAU (HCS)

• PIN 20-04-HCS - Notice of Remote Inspections and Investigations for Home Care Organizations (04/29/2020)
• PIN 20-03-HCS - General Precautions, Best Practices, Use of Personal Protective Equipment, and Affiliated Home Care Aide Training Requirements (04/23/2020)
• PIN 20-01-HCS Survey to Determine Home Care Organization Personnel Availability (04/07/2020)

ALL COUNTY LETTERS (ACLs)

• ACL No. 20-66 Changes to Adult Protective Services Protocols (06/11/2020)
• ACL No. 20-64 Voice Signatures on SSP 14 for General Assistance/General Relief Programs (06/04/2020)
• ACL No. 20-61  Essential Protective Gear for IHSS Recipients And Providers (06/01/2020)
• ACL No. 20-57 Essential Protective Gear for IHSS Providers (05/19/2020)
• ACL No. 20-56 Independent Adoption Program Services (05/18/2020)
• ACL No. 20-52 CalFresh Extension of Waiver (05/01/2020)
• ACL No. 20-49 Redetermination of Eligibility of a Parent to Be a Paid In-Home Supportive Services (IHSS) Providers (04/23/2020)
• ACL No. 20-47 Reassessment And Redetermination Requirements for Adoption Assistance Program (AAP) and Kinship-Guardianship Assistance Payment (Kin-GAP) Program (04/21/2020)
• ACL No. 20-46 Clarifications Regarding Temporary Changes to Cash Assistance Program for Immigrants (CAPI) Procedures (04/22/2020)
• ACL No. 20-45 Extended Foster Care Program Flexibilities (04/18/2020)
• ACL No. 20-44 Emergency Care And Placement Needs Of Children And Nonminor Dependents (04/17/2020)
• ACL No. 20-43 Resource Family Approval (RFA) Program (04/17/2020)
• ACL No. 20-41 Personal Protective Equipment for IHSS Providers (04/17/2020)
• ACL No. 20-42 Options for Conducting IHSS Initial Assessments (04/16/2020)
• ACL No. 20-40 HSS Provider Paid Sick Leave (04/14/2020)
• ACL No. 20-34 IHSS Provider Enrollment Process (04/10/2020)
• ACL No. 20-33 Placement Preservation in Case Child or Provider Tests Positive (03/31/2020)
• ACL No. 20-31 Documenting Child Welfare and Probation Contacts (3/30/2020)
• ACL No. 20-29 IHSS Emergency Back-up Providers (3/30/2020)
• ACL No. 20-28 Emergency Response Investigations (3/28/2020)

ALL COUNTY WELFARE DIRECTOR LETTERS

• Child Care for At-Risk Populations (05/04/2020)
• Temporary Extension of TrustLine Child Care Registration Period (04/23/2020)
• CalFresh Treatment of Unemployment Assistance Under CARES Act (04/21/2020)
• Collection Processes Through Tax Intercept and Repayment Agreements (04/16/2020)
• Treatment of Individual Rebates Received Under CARES Act (04/15/2020)
• Implementation of Electronic Benefit Transfer (EBT) Online Purchasing (04/14/2020)
• CalWORKs Home Visiting Program (04/07/2020)
• CalFresh Emergency Allotments (04/02/2020)
• Waiver of Rules to Support Timely Processing of Applications (04/02/2020)
• Interim Housing and Homeless Program Guidance (03/31/2020)
• Updated Attendance and Reporting Requirements for CalWORKs Stage One Child Care (03/31/2020)
• CalWORKs Employment Services (03/30/2020)
• CalFresh and CalWORKs Implementation Of Executive Order N-29-20 (03/27/2020)
• Interim Housing and Homeless Program Guidance (03/19/2020)
• Tribal TANF COVID-19 Guidance (03/16/2020)
• CalWORKs, CalFresh, Housing and Homelessness Programs, Refugee Cash Assistance/Refugee Support Services (03/13/2020)

OTHER

• Guidance for Homeless Assistance Providers on Novel Coronavirus (COVID-19) (03/10/2020)

Department of Managed Health Care

• APL 21-008 - Special Enrollment Period; Coverage Effective Dates (01/28/2021)
• APL 20-028 Emergency Regulation Regarding COVID-19 Diagnostic Testing (07/23/2020)
• APL 20-023 Extension of Special Enrollment Period in APL 20-010 (06/23/2020)
• APL 20-020 – Ensuring Continued Network Adequacy and Removing Unnecessary Burdens on Providers (05/20/2020)
• APL 20-019 – Association Health Plans: Extension of “Phase-Out” Period (05/05/2020)
• APL 20-018 - COVID-19 (OPM) Modification of Timely Access Provider Appointment Availability Surveys (PAAS) Timeframes (04/29/2020)
• APL 20-017 – General Licensure Regulation: Extension of Phase-In Period For Expedited Exemption Requests (04/16/2020)
• APL 20–016 — Preventing Isolation and Supporting Older and other At-Risk Individuals to Stay Home and Stay Healthy During COVID-19 Efforts (04/15/2020)
• APL 20-015 – COVID-19 Temporary Extension of Plan Deadlines (04/13/2020)
• APL 20-014 - Mitigating Negative Health Outcomes due to COVID-19 (04/07/2020)
• APL 20-013 - Billing for Telehealth Services; Telehealth for the Delivery of Services (04/07/2020)
• Guidance Relating to Non-Discrimination in Medical Treatment for Novel Coronavirus 2019 (COVID-19) (03/30/2020)
• APL 20-010 Special Enrollment Period; Coverage Effective Dates (03/21/2020)
• APL 20-009 – Reimbursement for Telehealth Services (03/18/2020)
• APL 20-008 Mitigating Secondary Health Effects - Managed Care (04/07/2020)
• APL 20-007 (OPL) “Social Distancing” Measures in Response to COVID-19 (03/12/2020)
• APL-20-006 COVID-19 Screening and Testing (03/05/2020)
•  

California Office of Emergency Services (CalOES)

Business, Consumer Services and Housing Agency

• Guidance and Frequently Asked Questions on Residential and Commercial Eviction Limitations and Moratoriums During the COVID-19 Pandemic (04/07/2020)