Claudia Douglass is a managing director with Manatt Health with more than 30 years of experience navigating complex strategy, operations, technology and cultural transformations across the health care industry. She advises providers and health plans on redesigning care delivery, scaling digital and virtual health capabilities, and driving measurable improvements in quality, engagement, experience, growth and cost.

A seasoned health care strategist, Claudia has developed and scaled digital and virtual health offerings, including AI-enabled care models, and led digital transformation efforts focused on improving operational performance, access, quality, affordability, and consumer and workforce experience. Her work spans large-scale clinical and operational transformations, including operating model redesign, M&A strategy and integration, and change management. She brings a deep background in value-based care, population health and digital enablement, including designing enterprise digital roadmaps, advancing virtual and home-based care strategies, and integrating analytics and AI into clinical and operational workflows.

Additionally, Claudia has partnered with notable health systems and maintains a strong network of C-suite relationships across providers, payers and digital health innovators, enabling her to help organizations implement strategy at scale and accelerate growth in increasingly competitive markets. Her work consistently delivers tangible results, including revenue growth, cost reduction, stronger engagement and improved operational performance, reflecting an end-to-end approach to cultural transformation and change management from strategy through adoption.

Prior to joining Manatt, Claudia held senior leadership roles across top consulting firms and health systems. Most recently, she served as Partner and Healthcare Growth Leader at a multinational professional services firm, where she led its health care growth initiatives and helped develop innovative offerings across strategy, operational and digital transformation, including AI and automation.