TCPA Guide for Health Care: Trends, Requirements and Strategies to Mitigate Risk

Though its sponsors in 1991 intended it for small claims court, the Telephone Consumer Protection Act (TCPA) has turned into high-cost litigation with serious business, and even personal, consequences. The average cost of a TCPA settlement is estimated at more than $6 million—and health care is among the top three industries being targeted for litigation. Last year, a Pennsylvania federal judge approved a $9.6 million settlement in a TCPA class action against a leading health care organization.  

How can you protect your health care organization—and yourself? What are the key lessons to learn from the latest settlements—and what should you be watching for in 2023? In a new webinar—the second in our new health care litigation series—Manatt shares the answers. The program will provide an in-depth look at the TCPA, how it applies to health care communications, and what you can do to mitigate litigation risk. Key topics that will be covered include:  

  • The TCPA’s purpose and potential damages
  • Consent requirements and what triggers them
  • The latest litigation and settlement trends
  • The TCPA’s distinction between informational and marketing calls
  • What constitutes an autodialer
  • The TCPA’s health care message exemptions and the types of messages covered
  • The intersection of the TCPA and the Health Insurance Portability and Accountability Act (HIPAA)
  • Best practices for mitigating TCPA litigation risks


Christine Reilly, Partner and Leader, TCPA Compliance and Class Action Defense
Justin Jones Rodriguez, Partner, Litigation
Madelaine Newcomb, Associate, Consumer Protection

Date and Time

Thursday, March 16
3:00 – 4:00 p.m. ET


This program has been approved for 1.0 NY CLE Skills (transitional and non-transitional) and for 1.0 CA MCLE General credit.

If you would like to receive an audio transcript of this webinar due to accessibility issues, please email us at

This program does not constitute legal advice, nor does it establish an attorney-client relationship. Views expressed by presenters are strictly their own and should not be construed to be the views of Manatt or attributed to Manatt.



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